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In this the first edition of the biannual NCSI Disability Services Newsletter, we will look at how certification to the disability service standards have benefited both small and large organisations and how you can use your certification to help you gain more government tenders. We will also see what is the latest news in the disability sector.
Disability Management System News Changes to the process for requesting an extention of audit time frames According to Procedure 18 Issue 3 it is a requirement that “the date of the first surveillance audit shall not be more than 12 months from the date of the last day of the on-site component of the certification or re-certification audit.”It is also a requirement that “the second surveillance audit shall be conducted not more than 13 months after the last day of the first surveillance audit.”
From time to time, the Quality Assurance (QA) Team field requests to approve an extension,due to a variety of circumstances that make it difficult to meet an audit time frame. Examples have included a loss or illness of key personnel employed by the funded organisation, or other ‘pressing priorities’ cited by the organisation.
In the event that a CB cannot meet the time frame specified in Procedure 18 Issue 3, and wish to obtain an extension, it is necessary to direct the request to their JAS-ANZ Client Manager rather than to FaHCSIA.
If an extension is then granted the QA Team need to be informed.It should be noted, however, that it is not appropriate to request an extension where delays will occur due to poor planning, rather than exceptional circumstances which are out of the control of either the funded organisation or Certification Body. For more information click here to read Issue 21 of QA Matters. If you have any questions please contact us on 1300 856 554.
Why Certification? How has certification helped disability service organisations? Disability Services can fundamentally improve the lives of disabled people and their families. The challenges facing disability service providers around Australia have led to the development of two very specific quality management systems – DESQA, Disability Employment Services Quality Assurance, and DSQS, Disability Sector Quality System in Queensland Scheme. Other states are now working on their own local standards.
While these standards are performance benchmarks that drive government funding, they also help these organisations with future challenges in the disability sector, and allow them to expand their services.
Get to Know your Audit Team:
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 MyTraining Wondering what quality management systems training can do for your organisation?
Find the training courses coming up in your state here Internal Auditor Courses here OurCapabilities NCS International has the capability to assist you with a variety of different certification and verification services dependent on the particular standard your organisation is interested in. Our expert team of auditors have extensive experience in the disability service industry and are available to assist you in verifying your organisation to give you the confidence to perform . Want to know what other certifications could help your organisation?
BuyStandards NCS International is your one-stop-shop for buying standards. Visit our shop by clicking here or click on our most popular standards below:
AS/NZS ISO 9001:2008 MyClient Want help with promoting your certification? Have aQuestion? Try us! We have technical personnel on staff that can assist you in finding the answer. Email us at info@ncsi.com.au. |
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